Simple, Transparent Pricing
Scale as you grow. No hidden fees, no long-term contracts — just results from day one.
2 months free with annual billing
Starter
For new and small stores ready to automate every chat.
$0.10 per additional AI reply
- 1,000 AI replies per month
- Product recommendations & cart actions
- Live chat with online shoppers
- Smart support handoff
- Remove WelloChat badge
- Email support
Growth
For established stores converting hundreds of chats a week.
$0.10 per additional AI reply
- 3,500 AI replies per month
- Everything in Starter
- Live chat with online shoppers
- Priority support
- Advanced analytics
- Widget customization
Pro
For scale-stage merchants and multi-channel teams.
$0.10 per additional AI reply
- 10,000 AI replies per month
- Everything in Growth
- Live chat with online shoppers
- API access
- Custom assistant prompts
- Multi-language support (coming soon)
Need a custom solution?
Enterprise customers get a dedicated AI model, custom integrations, a dedicated account manager, 24/7 phone support, SLA guarantees, and a white-label solution — all tailored to your business.
- Dedicated AI model
- Custom integrations
- SLA guarantee
- White-label
Frequently Asked Questions
Everything you need to know about WelloChat pricing and billing.
You'll be notified as you approach your monthly limit. On monthly plans, extra replies are billed at just $0.10 each — or you can upgrade anytime for a higher allowance. Annual plans include your full reply limit with no overage charges.
Yes — every plan includes a 14-day free trial, so you can see WelloChat convert real conversations before you pay. No credit card required to get started.
Yes, you can cancel your WelloChat subscription at any time directly from your Shopify admin — no cancellation fees and no long-term contracts. Your plan remains active until the end of the current billing period, and you'll keep access to all features until then.
Live chat with online shoppers is included on every paid WelloChat plan — Starter, Growth, and Pro — at no extra cost. You and your team can take over any conversation and chat with shoppers in real time, right alongside the AI. It's available as soon as your free trial or paid plan is active.
Start your free trial today
Join Shopify brands using WelloChat to convert more visitors into customers — no credit card required to get started.