Pricing
WelloChat pricing: simple plans that scale with you
Plans from $19/month. Every plan includes the AI shopping assistant, live chat, and a 14-day free trial. No contracts, cancel anytime from Shopify.
Starter
For new and small stores ready to automate every chat.
$19/month
Billed monthly through Shopify
1,000 replies / mo
Start 14-day free trial- 1,000 AI replies per month
- Product recommendations & cart actions
- Live chat with online shoppers
- Smart support handoff
- Remove WelloChat badge
- Email support
Growth
For established stores converting hundreds of chats a week.
$49/month
Billed monthly through Shopify
3,500 replies / mo
Start 14-day free trial- 3,500 AI replies per month
- Everything in Starter
- Live chat with online shoppers
- Priority support
- Advanced analytics
- Widget customization
Pro
For scale-stage merchants and multi-channel teams.
$129/month
Billed monthly through Shopify
10,000 replies / mo
Start 14-day free trial- 10,000 AI replies per month
- Everything in Growth
- Live chat with online shoppers
- API access
- Custom assistant prompts
- Multi-language support (coming soon)
No credit card required to start. Billing runs through your Shopify account.
Enterprise
For Shopify Plus and multi-brand teams that need higher volume, custom integrations, a white-label widget, and a dedicated account manager.
Compare plans
| Feature | Starter$19/mo | Growth$49/mo | Pro$129/mo |
|---|---|---|---|
| Usage | |||
| AI replies per month | 1,000 | 3,500 | 10,000 |
| Extra replies (monthly plans) | $0.10 each | $0.10 each | $0.10 each |
| AI shopping assistant | |||
| Product search and recommendations | |||
| Cart actions and checkout in chat | |||
| Order tracking and policy answers | |||
| Custom assistant prompts | |||
| Multi-language replies | Coming soon | ||
| Live chat & team | |||
| Live chat with online shoppers | |||
| Smart handoff to your team | |||
| Brand & insights | |||
| Remove WelloChat badge | |||
| Advanced widget customization | |||
| Advanced analytics | |||
| API access | |||
| Support | |||
| Email support | |||
| Priority support | |||
Pricing FAQ
You'll be notified as you approach your monthly limit. On monthly plans, extra replies are billed at just $0.10 each, or you can upgrade anytime for a higher allowance. Annual plans include your full reply limit with no overage charges.
Yes. Every plan includes a 14-day free trial, so you can see WelloChat convert real conversations before you pay. No credit card required to get started.
Yes, you can cancel your WelloChat subscription at any time directly from your Shopify admin, with no cancellation fees and no long-term contracts. Your plan remains active until the end of the current billing period, and you'll keep access to all features until then.
Live chat with online shoppers is included on every paid WelloChat plan (Starter, Growth, and Pro) at no extra cost. You and your team can take over any conversation and chat with shoppers in real time, right alongside the AI. It's available as soon as your free trial or paid plan is active.
Comparing costs? Read how much a Shopify chatbot costs in 2026.
Try WelloChat free for 14 days
Install WelloChat in under 2 minutes. Your AI shopping assistant starts answering, recommending, and selling right away.
- 14-day free trial
- No credit card required
- Cancel anytime