AI shopping assistant
The AI Shopping Assistant for Shopify Stores
Give every visitor a knowledgeable sales associate. WelloChat understands what shoppers are looking for, recommends products from your live catalog, and takes them from first question to checkout in one conversation.
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- No credit card required
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Store assistant
OnlineGift for my dad, he loves coffee. Under $50?
Great idea! Here are 4 favorites that ship this week:
Single-Origin Sampler
Ceramic Pour-Over Set
Travel Grinder
Latte Art Pitcher
What is an AI shopping assistant?
An AI shopping assistant is a chat-based helper on an online store that understands what a shopper wants in plain language, searches the store's catalog, recommends matching products, and helps complete the purchase. Unlike a basic FAQ chatbot, it is connected to live product, price, and inventory data, so it can answer specific questions and take actions such as adding items to the cart and starting checkout.
Read the full guide to AI shopping assistantsWhy Shopify stores add an AI shopping assistant
Search by describing
Shoppers type “a gift for my mom who loves gardening” and get matching products, not a “no results” page. Intent beats keywords.
Recommendations that fit
Suggestions take the shopper's budget, preferences, and questions into account, using the products and prices in your store right now.
Upsells that feel helpful
Complementary items appear at the moment they add value, the way a good sales associate would suggest them, which helps grow average order value.
Cart and checkout in chat
Shoppers add items, swap sizes, and start checkout without leaving the conversation. Fewer steps between intent and purchase.
Doubts answered on the spot
Sizing, materials, compatibility, and shipping questions are answered instantly, at the exact moment hesitation would otherwise cost you the sale.
See what drives sales
Conversion analytics show which conversations lead to purchases and which questions stall them, so you can fix the gaps in your catalog and policies.
How it works
- 1
Install from the Shopify App Store
One click, no code. The widget appears on your storefront automatically.
- 2
WelloChat learns your catalog
It reads your products, variants, prices, and policies, and stays in sync as they change.
- 3
Shoppers ask in their own words
The AI works out what they actually mean, including budget, use case, and preferences.
- 4
It recommends, adds to cart, and checks out
Real product cards, cart actions, and a checkout link, all inside the chat.
Where an AI shopping assistant makes the biggest difference
Large catalogs
When shoppers can't browse thousands of SKUs, they can simply ask. Ultra Game Shop made 6,000+ SKUs searchable in chat.
“Do you have this hoodie in black, size XL?”
Considered purchases
Apparel, health, and technical products come with fit and suitability questions that decide the sale.
“Which compression level is right for 12-hour shifts?”
Gifting and discovery
Shoppers who don't know exactly what they want get a short list instead of an endless scroll.
“Gift for a coffee lover under $50?”
After-hours traffic
Night and weekend visitors get the same guided help as anyone shopping during business hours.
“Will this arrive before Friday if I order now?”
30%
Lift in Conversion Rate
Ultra Game Shop · 8-figure brand · 6,000+ SKUs
With over 6,000 SKUs, our biggest problem was shoppers not finding the right product. WelloChat guides them straight to it and answers sizing questions on the spot. Our conversion rate is up 30%.
Frequently asked questions
How does an AI shopping assistant increase sales on Shopify?
It removes the friction that makes shoppers leave. An AI shopping assistant answers questions at the moment of hesitation, helps shoppers find the right product without browsing page after page, suggests complementary items, and shortens the path to checkout by building the cart inside the chat. Ultra Game Shop saw a 30% conversion rate lift after adding WelloChat to its 6,000+ SKU catalog.
Does WelloChat recommend products that are actually in stock?
WelloChat reads your live Shopify catalog, including products, variants, prices, and inventory, so its recommendations reflect what is currently available in your store rather than a stale copy.
Can the AI add products to the cart and start checkout?
Yes. Shoppers can add items, change sizes or variants, and start checkout directly in the WelloChat conversation, without navigating away from the chat.
How is an AI shopping assistant different from Shopify search?
Store search matches keywords to product titles. An AI shopping assistant understands intent, so a shopper can describe a need (“waterproof boots for wide feet under $150”), ask follow-up questions, and get a short, relevant list with answers about each product.
Will it work with my Shopify theme?
Yes. WelloChat works with every Shopify theme. The chat widget sits on top of your storefront and can be styled to match your brand colors.
How much does WelloChat's AI shopping assistant cost?
Plans start at $19 per month for 1,000 AI replies, with Growth at $49 and Pro at $129. Every plan includes a 14-day free trial and live chat, and you can cancel anytime from your Shopify admin.
Related guides
Turn more of your visitors into customers
Install WelloChat in under 2 minutes. Your AI shopping assistant starts answering, recommending, and selling right away.
- 14-day free trial
- No credit card required
- Cancel anytime